Practical thinking on business transformation, getting value from the Microsoft platform, adopting AI responsibly, improving processes and looking after your people, written from the work, not the marketing.
Adoption Health Check
Dynamics 365 Adoption Health Check
Is poor Dynamics 365 adoption really an adoption problem? Take this five-minute self-assessment to identify where further investigation may be needed.
15 questions · 5 areas · around 5 minutes
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Five things I would check before trying to fix poor Dynamics 365 adoption
What looks like an adoption problem is often something else. The five checks I would make before prescribing a fix.
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What business transformation really means (and what it doesn't)
Transformation isn't a software project. It's a change in how work happens, and how you prove it worked.
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Getting more from the Dynamics 365 you already own
Most organisations use a fraction of what they've paid for. Here's how to close the gap without a re-implementation.
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Measuring value, not activity
Go-lives and tickets closed aren't outcomes. Decide what "better" means before you start.
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